5Dimes Online Casino Review

5Dimes Casino screenshot

Pros

  • Live dealer games
  • Offers 5 casinos all with mobile capabilities
  • Several customer service options
  • Accepts Bitcoin
  • Much higher comp points compared to competition

Cons

  • Outdated interface
  • Some withdrawal fees

5Dimes casino and sportsbook5Dimes was first established in San Juan, Costa Rica, as a sportsbook but soon after started offering online casino games. While they are still highly regarded as a top sportsbook option to many players around the world, they are becoming known as a trusted online casino operator. In addition to their six casinos, 5Dimes offers an extensive free play option where potential users can get accustomed to the casino games before starting an account. The casino hits on all levels of legal online casino gambling and does a good job of giving their users options. Our online casino reviews are intended to inform our readers about trusted entertainment services available to Filipinos and to report what our industry professionals have found when testing popular online casino sites.

What Casino Games Are Available To Play?

5Dimes Grand Casino is their most extensive casino that has over 200 casino games on their menu, and that includes multiple variations of popular casino games. The games are fun and up-to-date with new titles, pleasing graphics, and lucrative bonuses to coincide. Below are the different types of games that are currently offered at the 5Dimes online casino.

  • Slots
  • Roulette
  • Craps
  • Baccarat
  • Video Poker
  • Blackjack
  • Live Dealer
  • Keno/Bingo
  • Progressives

Live Dealer Games

The Live Dealer Casinos are state of the art and feature live dealer games 24/7. There are currently two live dealer casinos to choose from; Vegas Live, and HD Live. Each live casino is powered by two different service providers. Vegas Live is powered by Visionary iGaming, and HD Live is powered by Global Gaming Labs.

Players can choose from Baccarat, Roulette, or Blackjack variations, and each live casino has slightly different variations of the games. Once at a table, you can chat with your peers or the dealer. Neither live casino requires an additional download as they are both played through the web browser.

Gold seal of approvalWhat Casino Bonus Offers Are Available To Filipinos?

5Dimes has numerous rewards and bonus promotions that players can use to maximize their winnings and recoup some losses. Each of the five online casinos has bonus options, but the bonus casino has as many bonuses as the other four casinos combined. Popular weekly casino bonuses include Reverse Commision Pia Gow Tuesdays, Radical Roulette Wednesday, and the Vegas Live Dealer Rewards.

Welcome Bonuses:

There are 2 welcome bonuses for casino players at 5Dimes. The welcome bonuses can be used while playing any of the 5 casinos. Each of the casinos has their own promotions and bonuses that you can also play. Below is a brief explanation of the 5Dimes welcome bonuses and how they work.

The 50% Plus New Player Reward – When using this bonus new player deposits from $100-$400 will receive a 50% bonus, up to $200. Deposits between $400-$2,000 receive an additional 20% reward. The top payout for this bonus is $520.

Matchplay Casino 50% Reward – This bonus is good for up to $125 in bonus rewards. Any deposit between $50-$200 will receive a 50% bonus reward.

What Is The Difference In The 5Dimes Casinos?

There is a total of six online casinos you can play at 5Dimes, each has its own options, game variations, and features different perks.

Grand Casino – The Grand Casino has over 200 games and has the most gaming options out of all the 5Dimes casinos. This casino has 90 slot games, 14 video poker game variations, and is available on mobile devices.

Jackpot Casino – The Jackpot Casino offers over 120 of the newest 3D games. Here you will find a huge selection of slot and table games with mobile capabilities.

Bonus Casino – The Bonus Casino does not have the huge game selection like the Grand Casino, but it does have higher payouts and daily casino promotions. The Bonus Casino has the most attractive bonus offers and has recently been audited by two separate third-party auditors to ensure fairness.

Gold Casino – The Gold Casino is a compact casino designed to fit any phone or tablet. It has considerably fewer games than the other casinos, but the games are playable on almost any device.

Matchplay Casino – This casino offers video poker games, slots, keno, and single-deck blackjack. There are multiple variations of blackjack and poker.

Live Dealer Casino – The Live Dealer Casino offers baccarat, blackjack, blackjack early payout, enhanced payout American roulette, and single zero roulette. Just like a Vegas casino, you can chat with players and the dealer while you play. There are two versions of the live casino; HD Live, and Vegas Live.  These games are played with a live dealer through advanced web streaming technology.

Cashier & Payment Options

5Dimes has multiple funding methods that users can use to make deposits or withdrawals. Deposit methods vary depending on what region you live in but these are the options extended to most users.

Deposit Methods

  • Debit/Credit Card – (Visa, Mastercard)
  • Person to Person
  • Money Order
  • Bitcoin
  • Sportsbook Transfer
  • Account to Account Transfer

Withdrawal Methods

  • Person to Person
  • Cashier Check
  • Money Order
  • Bitcoin
  • Bank Wire Payouts
  • Sportsbook Transfer
  • Account to Account Transfer

Does 5Dimes Offer Any Other Services?

Yes, In addition to the casino 5Dimes offers an online sportsbook, and online racebook, an online poker room, an online lottery, bingo, and mini-games. Each of the additional services is available to play under one player account.

Game Testing & Software

5Dimes online casino uses Realtime Gaming (RTG) software which offers two versions of their gaming software. There is a flash version and a downloadable version which is very similar. The downloadable version usually supports more graphical games such as slots, or anything with detailed animations.

RTG software is commonly used because of its programmable features including; paytables, blackjack decks, and the surrender feature. Casino operators can configure these settings to suit their liking, and to coincide with their bonus options. RTG slots are also configurable, but it is unknown what operators can change from factory settings.

Random Number Generators

Random number generators (RNG) are used in online casino games to randomize the wins and to make the games fair. The random number generators at 5Dimes are provided by the software providers Realtime Gaming. The RNG’s at Realtime are certified by CDS Technical Systems Testing.

Mobile Capabilities

Each of the six online casino options has mobile capabilities. 5Dimes uses a responsive web design that allows them to broadcast their website on many different devices without the need for an application download. The responsive technology assures operators that the mobile display will be correct for the device and operate the same as the desktop version. Mobile betting has become increasingly popular over the last few years, and since streaming is now more accessible, online casinos want to bring Vegas-style games onto the mobile platform.

Online Security

Online security is provided by 5Dimes in several different ways. 5Dimes uses a digital encryption method known as secure socket layer (SSL) encryption to assure user account information stays private. As an additional security feature, 5Dimes uses a device based authentification service to alert operators when an account may have been compromised. 5Dimes also implements a two-step authorization process before account withdrawals can be made.

Licensing & Certifications

The 5Dimes online casino has been licensed by the Government of San Jose, Costa Rica, since its conception in 1996. Today the business still operates from Costa Rica, and while the site is only offered in English, 5Dimes reports that the majority of their visitors come from Thailand, Mexico, Slovakia, and the US. 5Dimes has always remained in good standing with the Costa Rican regulatory officials.

Customer Service

5Dimes offers several ways for their users to get in touch with customer service representatives. The fastest and most convenient way is through the live chat feature. By simply clicking on the live chat icon, a window will appear and you will be instantly connected to a representative. You can also call one of the seven numbers provided for various different reasons, or you can use the e-mail option. E-mails can take up to 48 hours before a response is issued.

Customer Service: info@5dimes.eu or call 1-800-430-5896

Conclusion

5Dimes is one of the top online sportsbooks in the market and their casino games are backed by the same great reputation. 5Dimes offers a safe casino with competitive offers and top-notch security features. The software suppliers are certified and the casino games are current and fun to play. While the interface might not be as flashy as some of the other sites, 5Dimes makes up for it with their multiple casino options and other wagering services.